![]() For your convenience, here is the link to Dell* Support. In this case, we recommend addressing this issue to your OEM for further assistance and debugging. If none of these workarounds fixes the issue, it is very likely that the adapter is not supported by the controller or the issue is specific to the docking considering it is showing a "yellow exclamation mark" error pointing to their own drivers (DisplayLink*). Check with your OEM if additional firmware is available, for instance, a BIOS update or drivers for the docking.When talking about laptops, the OEM may have altered the features, incorporated customizations, or made other changes. For this reason, we recommend the installation of the drivers provided by the manufacturer to avoid any potential impact caused by loading non-customized drivers. Intel® provides generic versions of software and drivers. Use the customized driver provided by your computer manufacturer (OEM) Dell*.The best solution is doing a direct connection with a single cable that has the same connection type in both ends. ![]() For more details, please review this article: Using Video Cable Adapters, Splitters and/or Docking Stations in Computers not Manufactured by Intel. This is because we cannot test all of them, so we cannot guarantee that these are going to work. It is worth mentioning that Intel does not recommend the use of any kind of adapters, dockings, or converters. ![]() We have not heard back from you so we will proceed to close this thread now. To upload and attach a file, use the " Drag and drop here or browse files to attach" option below the response textbox. txt file), please attach it to your reply.
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